SimpliSafe Home Security App

We needed a security system in our new neighborhood and considered several options before deciding to go with SimpliSafe. Purchasing and setup were extremely easy, and my only real issue is the cost (still paying on it). They just sent me a moving kit which was unexpected but greatly appreciated! We are well-supported for any technical issues, but they have been minor and were only during the setup. Sometimes if it is windy, the solar charged cameras are great unless it is windy (battery).

After the most recent update, I no longer get motion notifications related to my doorbell camera and outdoor cameras. For example the doorbell lights up blue as usual when detecting motion, but the app will no longer send a push notification NOR record. I even removed, reset, and reinstalled the cameras. Something is wrong with the app. I've had multiple deliveries at my door and the app never captured the motion or notified me.

Outdoor cameras can only pick up motion at about fifteen feet, not even close to the thirty feet that they claim. Front doorbell mount does not have an option to point it outward, just up and down. Battery charger still use micro usb instead of type c. My camera is constantly say offline even though they have perfect connection. Just a lot of issues that they can easily fix and choose not to. So I spent about $10 and 2 hours rigging a 45° angle. on the front door ringer. Should be included.